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Free Shiping on all Aus orders / Current turnaround : 4 weeks

General Info


Small Run — Information & FAQ

How do I submit my audio tracks?

There are two simple ways:

1. Upload at checkout (recommended)

Click “Upload Songs + Artwork” on the product page, upload your files, then complete checkout.

  • Max file size: 200MB per file

2. Upload after purchase (Dropbox / Google Drive)

After checkout, you can send your files and tracklist/order of appearance (A & B sides) via:

hello@smallrun.com.au

Please include:

  • Order number
  • Full name
  • Track order / side A & B listing

This helps us match everything correctly to your order.


The Process

Are the records actually hand-cut?

Yes. Each record is cut individually in real time using a lathe with a diamond stylus, guided by hand.

Every record is made one at a time in our studio.


Can I see the process?

Yes — we occasionally share cutting videos and demos on our social channels.


Audio Quality

If your audio is properly mastered for vinyl, playback quality will be very close to standard commercial vinyl releases.

However:

  • Each record is hand-cut, so slight variations can occur
  • These variations are part of the analogue, handmade process
  • Digital audio will never translate 1:1 to vinyl

This is what gives lathe-cut records their raw, physical character.


⚠️ We cannot guarantee optimal playback quality for audio that has not been mastered for vinyl. We always aim to cut the best possible version of your track.


Printing & Artwork

Centre Labels

We offer custom printed centre labels on all records (excluding Dub plates).

You can:

  • Upload your own design
  • Use our Canva or Adobe templates
  • Hand-draw your own labels
  • Or leave them blank (we’ll supply label stickers)

Templates are available HERE, or via the Templates link in the footer.


Cover Options

We offer both sleeve supply and printed cover options:

Dust Cover (most popular)

Our signature Small Run design, inspired by Japanese obi strips.

Includes:

  • Full front cover print
  • Tracklist/info strip wrapping to the back
  • White inner sleeve

Clean, minimal, and ideal for most releases.


Custom Pocket Sleeve

Fully custom printed sleeve (front + back, pocket fold).

Best for:

  • official releases
  • limited editions
  • gift editions
  • artist projects

These sleeves are produced offsite and add approximately 1–2 weeks to the standard turnaround time.


Card Sleeves

Plain outer sleeves available in:

  • White
  • Black
  • Kraft

Simple protection and presentation option.


Payment & Shipping

Turnaround time

Each record is cut in real time, so production time depends on:

  • number of records
  • audio length
  • current workload

We’ll always aim to complete and ship as efficiently as possible while maintaining quality.


Payment options

We accept secure payments via:

  • Credit/debit card
  • PayPal (via Shopify checkout)

If you prefer:

  • Bank transfer
  • Cash payment

Please contact: hello@smallrun.com.au

All orders must be paid in full before shipping.


Pickup

Pickup is not currently available.


Shipping

  • Free standard shipping within Australia
  • International shipping calculated at checkout
  • All orders sent via Australia Post (tracked)

Anything else?

If you have questions about your order, artwork, or audio setup — just reach out:

hello@smallrun.com.au

We’re happy to help.